The Social Media Sales Funnel

October 7, 2008 6 comments

As a business 6Consulting have moved away from the traditional pick the telephone up and bash it sales model. Trust me, from an ‘X’ Sales Director this has been quite the leap for me. OK I instigated it and created the model, but convincing others it is a superior sales model has not always been [...]

Social Media Monitoring series – Learning to listen again!

September 29, 2008 3 comments

Listen, Learn, Personalise, Engage, Communicate all words used at the Tory party conference. In fact everything I have seen so far not just in politics but business and life in general over the past few weeks/months is pointing towards the need to listen to conversations (I did think we were already doing this!).  If listening [...]

The 'Social Media Monitoring' series – Part One

September 5, 2008 1 comment

‘Radian6 – Social Media Monitoring and Engagement Platform’

I am often asked what Social Media Monitoring is.  It is also given other names such as
- Social Media Metrics
- Social Media Measurement
- Social Media Analysis
and so on…
We like to call it ‘Social Media Monitoring AND Engagement’ as the monitoring element is not the end of the story.  [...]